San Antonio Spurs

Ticket Sales Account Executive

Job Locations US-TX-San Antonio
ID 2021-2701

Overview

Spurs Sports & Entertainment is seeking a qualified sales representative to help sell products and services that our customers’ needs. A successful account executive will have a strong understanding of the sales process, excelling at pursuing leads, building relationships, and closing deals. The ideal candidate will be a quick learner with strong negotiating skills, and the ability to showcase our offerings in a compelling way. This position will be responsible for further developing, maintaining, and increasing Season Ticket and Group Ticket Sales for the San Antonio Spurs Austin Spurs, San Antonio FC, and AT&T Center Family Shows and/or Events with a strong focus on relationship sales and customer retention. This person must provide extensive customer service and continual development of relationships with customers and co-workers. This position must support the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, and innovation.

 

In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external family members and demonstrate ongoing development.

Responsibilities

  1. Meet or exceed weekly, monthly, and annual sales goals while exceeding client expectations in value and service.
  2. Generate, develop, and maintain new and ongoing business and sales relationships by executing leads, pipeline planning, and organizing daily work schedule to call on existing or potential sales outlets.
  3. Identify appropriate prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business in all service categories offered.
  4. Possess in-depth product knowledge and be able to conduct demos and relay objection handling.
  5. Develop and attain personal strategies, procedures, and goals to increase sales for SS&E Properties while committing to on-going sales training and development of best sales practices.
  6. Maintain working relationships with existing clients to ensure exceptional service and identification of potential new sales opportunities.
  7. Assist and support the Season Ticket Sales Manager with all aspects of promoting and managing all SS&E Franchise properties and other department responsibilities.

 

This position is responsible for selling the following inventory:

  1. Season Tickets Packages
  2. Partial Ticket Plans
  3. Premium Seating
  4. Suite Inventory
  5. Group Seating

 

In this position, the following competencies will contribute to the employee’s success:

  1. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions.
  2. Ethics and Values:  Adheres to an appropriate and effective set of core values and beliefs during both good times and bad times; acts in line with those values.
  3. Self-Development: Is personally committed to and actively works to continuously improve him/herself; understands different situations call for different skills and approaches.

Qualifications

  • Bachelor’s degree required.
  • 2+ years of previous sales experience.
  • Proficiency in CRM data management systems and understanding of TicketMaster Archtics Ticketing System preferred.
  • Proficient in Microsoft Office, Excel, Word, Power Point and other computer skills required.
  • Ability to prioritize multiple tasks and support multiple high-level positions.
  • Must have high level of interpersonal skills to handle sensitive and confidential situations and information.
  • Strong teamwork aptitude, organizational skills, and customer service skills required.
  • Strong oral, written, and presentation communication skills.
  • Bilingual (English/Spanish) a plus.
  • Self-starter with the ability to work independently and coordinate multiple tasks.
  • Stand/Sit/Walk for long periods of time.

EEO Statement

*SS&E is an Equal Opportunity Employer*

 

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration.  Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time. 

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