We treat everyone like family. That’s our standard at the AT&T Center. You will help achieve that standard by enabling the team to redefine the limits of the fan experience and create lasting positive memories.
Spurs Sports and Entertainment (SS&E), Fan Experience delivers lasting positive memories through friendly, knowledgeable, proactive service for all fans at the AT&T Center. The Fan Experience Lead will uphold our standards and serve as an ambassador to our fans.
The Fan Experience Lead will be responsible for supporting and implementing department standards throughout the support staff. They will serve and interact with fans as well as internal contacts at all levels; independent judgment is required to plan, prioritize and organize a diversified workload. They will have the opportunity to lead pre and post event staff briefings, support interview, hiring, development and training efforts for the department. This position supports all SS&E franchises, events, and contracted projects.
In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external family members and demonstrate ongoing development.
*SS&E is an Equal Opportunity Employer*
Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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